Solty's Guarantee Policy

   We believe our plants to be of superior quality and health. We offer a 1 year guarantee on all our plant material, excluding the following; Roses, Bare Root stock, perennials, annuals, and borderline hardy plant material. We will replace the plant in question (or one of equal value) once free of charge providing the plants was handled and planted as per our planting guide.

Borderline Plant Hardiness Alert

Material that is borderline in this area is guaranteed for the full growing season, ending November 30. The following plant material needs winter protection. Please ask for details on the winterizing of the following plants and for strategic planting locations.

Japanese Maples, Magnolias, Azaleas, Rhododendrons, Redbuds, Holly, Wisteria, Yews, Boxwood, English Ivy, Weeping Nootka, Beech, Tender Fruit, Butterfly Bush, Rose of Sharon, Dwarf Alberta Spruce.

Guarantee Disclaimer

Due to unpredictable winter temperature variations, all guarantees are void on zone 4b – 9 plant material, if the temperature drops below -30C as recorded by Environment Canada-Barrie.

 

Due to the new Canadian food inspection agency regulations, dead plant material cannot be returned to the garden centre. Please call us to discuss the replacement procedure.